Privacy policy
- This privacy policy (‘Privacy Policy’) governs the processing of your personal data as part of your use of our Website (the ‘Website’) and the services related thereto (collectively referred to as the ‘Services’). Such processing is carried out by BOLCKMANS GROUP as data controller, with registered office at Vaartdijk 15/4, 2960 Brecht (‘we’, ‘us’), registered with the CBE under number 0836.191.765, in accordance with applicable data protection legislation.
- By using our website or services, you agree that you have read this Privacy Policy carefully and agree to it without reservation. We reserve the right to change the Privacy Policy from time to time according to our sole discretion. Such change will be communicated through the Website.
- cookies' or similar technology may be used as part of the website or services. Cookies are text files placed on the hard disk of a device, which contain certain information, sometimes including personal data. You can find more information on the use of cookies in our cookie policy.
- This Privacy Policy was last updated on 06/01/2025.
What & why we process data
- When you use the Website and/or Services, we process personal data relating to you:
- When. Use of Services, use of Website
- Which. Identification data
- Why (purpose)? Processing of application
- Legal basis? Legitimate interest
- When. Contacting us
- Which? Identification data
- Why (purpose)? Posting related information and supplements
- Legal basis? Consent
- In principle, we obtain the personal data mentioned above directly from you. In addition to the above, we may also process your personal data:
- To provide you with the information on products and services you request in a personalised and efficient manner, whether via the website, e-mail, telephone or social media channels.
- To process your personal data so that we can provide a correct service.
- For direct marketing purposes, i.e. to provide you with targeted communications, promotions, offers and other advertisements from us or our selected partners. We will ask your permission for this.
- To perform statistical analysis to improve our Website and/or Services, or develop new products or services.
- To provide to a financial institution or payment service provider, to enable your bank and the payment service provider to fulfil their obligations.
- To transfer to the police or judicial authorities as evidence of possible crimes or if there are justified suspicions of an unlawful act or crime committed through your registration with or use of the Website or the Services.
- In the context of a possible merger with, acquisition of/by or demerger by a third party, even if that third party is located outside the EEA.
- If and when your registration on the Website or use of the Website or Services may be considered (a) a violation of the Terms and Conditions or proprietary rights, (b) a threat to the security or integrity of our services, (c) a danger to the Website or Services or systems of us or our subcontractors due to viruses, Trojans, spyware, malware, or any other form of malicious code, or (d) in any way illegal or unlawful, discriminatory or offensive, we may process your data in the interest of ourselves, our partners or third parties.
Do we share your data
- We may use third-party processors to provide you with the best possible website. We ensure that third party processors may only process your personal data on our behalf, and upon written instructions from us.
- We will not send your personal data to third parties in an identifiable manner if this is not required to provide the services, without your explicit consent to do so.
- We may transfer anonymised data to other organisations which may use this data to improve products and services and to organise the marketing, presentation and sale of customised products and services.
Where do we process data
- We ourselves and our third-party processors will only process your identifiable personal data in the European space.
- We may transfer your anonymised data to organisations outside the European area. If such a transfer takes place, we will ensure that appropriate safeguards are in place to guarantee the security and integrity of your personal data, and that all rights relating to personal data that you might enjoy under applicable law are guaranteed.
How we process data
- We will do our utmost to process only your personal data necessary to achieve the purposes stated in this policy. We will process your personal data in a legal and transparent manner. As well as do our utmost to keep the personal data accurate and up-to-date.
- Your personal data will only be processed until such time as you withdraw your consent to its processing. This withdrawal of consent may imply that you are no longer able to use all or part of the website services. If you have registered with our website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a court or administrative order would prevent this.
- We will take appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft and from accidental loss, manipulation or destruction. Access by our staff or staff of our third-party processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations.
Your rights regarding personal data
- You have the right to request access to any personal data we process about you. However, access requests made with the apparent intention of causing inconvenience or damage to us will not be processed.
- You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our website, however, you can correct many of these data yourself via your profile. If such a request is made, you must also enclose with this request proof that the personal data for which correction is requested are incorrect.
- You have the right to withdraw your previously given consent to the processing of your personal data. This can be done by sending an e-mail to info@bolckmansgroup.com.
- In lieu of deletion, you can also ask us to restrict the processing of your personal data if (a) you dispute the accuracy of those data, (b) the processing is unlawful or (c) the data are no longer necessary for the stated purposes, but you need them to defend yourself in legal proceedings.
- You have the right to oppose the processing of data if you can prove that there are serious and legitimate reasons relating to special circumstances that justify such an opposition. However, if the intended processing is classified as direct marketing, you have the right to oppose such processing free of charge and without justification.
- Where your personal data are processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you may receive your provided personal data in a structured format.
- If you wish to make a request to exercise one or more of the rights listed above, please send an e-mail to info@bolckmansgroup.com. This request must clearly state which right you wish to exercise and why. It must also be dated, signed and accompanied by a digitally scanned copy of your identity card. If the request proves to be well-founded, we will grant it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.
- If you have a problem with about our processing of your personal data, you can always contact us. If you remain dissatisfied with our response, you can file a complaint with the competent data protection authority, Gegevensbeschermingsautoriteit.